LEGAL

Privacy Policy

This policy explains what information is handled when you use the Sway Blends website or booking system.

Information you provide

When you book or manage an appointment, the website may collect information such as your name, phone number, email address, selected service, appointment time, notes and booking status.

Why we use it

Booking information is used to schedule and manage appointments, contact you about a booking, prevent duplicate or abusive bookings, keep business records and operate the booking system.

Where information is handled

The website uses Cloudflare infrastructure for hosting, database and media storage. Information may therefore be processed by the service providers needed to operate the website. Payment arrangements, if any, are handled directly by Sway Blends and may involve a separate payment provider chosen by Sway Blends.

Cookies and login data

The public booking experience does not need advertising cookies. The private owner area uses security-related session information so the owner can stay signed in. Basic technical information may also be processed to keep the site secure and reliable.

How long information is kept

Booking and business records may be kept for as long as reasonably needed to operate Sway Blends, handle customer questions, maintain records and protect the booking system. Information may be removed when it is no longer needed, subject to any legal or business record requirements.

Who can access it

Booking information is intended for Sway Blends and the systems used to operate the website. KRD Websmith manages and maintains the website and may access technical or stored information when reasonably necessary to support, secure or repair the system. Information is not sold to advertisers.

Your choices

If you want to ask about, correct or request deletion of personal information connected to a booking, contact Sway Blends. Some information may need to be retained where reasonably required for records, security or legal obligations.

Security

Reasonable technical safeguards are used to protect the website and private owner area. No online service can guarantee absolute security.

Website manager

This website is managed and maintained by KRD Websmith. Technical questions about the website can be sent through krdwebsmith.com.